Policies

 
 
 

Privacy Policy

No credit card information is stored by us. When making a booking, your reservation is secure as soon as you complete the final step in the booking process.

When you book online or otherwise give us personal information, Waka Voyagers Tairāwhiti will not share that information with third parties without your permission, other than for the limited exceptions listed below:

- We occasionally hire other companies to provide limited services on our behalf. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

- Waka Voyagers Tairāwhiti will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Waka Voyagers Tairāwhiti or the site; (b) protect and defend the rights or property of Waka Voyagers Tairāwhiti, and, (c) act in urgent circumstances to protect the personal safety of users of Waka Voyagers Tairāwhiti , its Web sites, or the public.

 

Cancellation Policy

 

Up to 48 hrs prior - no penalty

24 hrs prior - 50% charge

On the day - 100% charge will be incurred


Cancellation due to weather or illness may incur a cancellation fee (at operator discretion).


You can cancel your booking by emailing info@wakavoyagers.com, with ‘Cancellation’ and the date you have booked for in the subject line. Please provide us with as many details as possible in the body of your email so we can find your reservation on our system and organise the refund, if applicable.


Credit Card Payments:

Credit cards will be charged within 30 days of booking. 

Pricing of products are correct at the time of entering information, however, Waka Voyagers Tairāwhiti reserve the right to change prices without prior notice. All prices are in New Zealand dollars (NZD); all purchases are converted to New Zealand dollars at the bank exchange rate on the day they are processed.